15 Tips for Success as a Manager
My goal for this year is to read 52 books, and so far I’m still on track to make that goal happen. Over the course of my life, I’ve discovered if you want to grow and evolve as a professional, you have to take self-development into your own hands. One of the books I recently read was called The Accidental Sales Manager. As a “newbie” to management, it was full of so many nuggets and AHA! Moments for me. I actually took eight pages of notes. Instead of writing an article today, I wanted to share with you 15 of my favorite takeaways from the book. 1. You must coach the players to do what it takes to win instead of trying to coach the score! 2. To know and not to DO is not to know. 3. When you become a better boss, you have better people. 4. I thought eventually he was going to be more motivated. I thought he’d see the people, do the report, and understand when to listen to the customer. But I finally realized my job was to grow my company, and that there might be a better job for this person somewhere else. 5. My job was to develop people to their full potential. 6. Counseling is the act of advising people on personal problems. Coaching is helping them overcome work problems. 7. Do or Do Not. There is no Try! 8. Every act of conscious learning requires the willingness to suffer an injury to one’s self esteem. …Learning usually hurts. 9. Learning today has to be ongoing because there is more information than ever to grasp – as well as plenty to ignore. Learning is a process, not an event. 10. Only 10 percent of us have what’s called a learning mindset. The other 90 percent will only pursue learning and self-improvement if it’s part of a job requirement. 11. Life is one big seminar, and lifelong learners get more out of life. 12. I cannot teach anybody anything. I can only get them to think. Avoid the tendency to tell them what to do instead of asking them what they think they should do. 13. All change is personal at first! You cannot get them to consider the big picture and the larger issues until they have grappled with their own reactions to change. And that initial reaction is almost always denial! 14.“I get up every morning determined to both change the world and have one hell of a good time. Sometimes this makes planning my day difficult.” –E.B. White 15. Employees who aren’t coached and developed are great at starting fires – leaving you to put them out. Set aside time to coach and train your people.
Article By: Tina Bell Tina Bell is the Director of Marketing for HealthCARE Express®, where her responsibilities include spearheading the company’s social media and internet strategies, leading the in-house physician recruitment team, and developing aggressive programs to promote patient satisfaction and effective service recovery. Tina speaks nationally at industry conferences including the Medical Practice Association of America and the National Association of Occupational Health Professionals. She is the director of business development for Medical Practice Success and an independent Medical Practice marketing consultant.
