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Medical Practice Business Teleseminar Series

For Summer 2012, the staff at Medical Practice Success wants to help you grow your business. That's why we're hosting a complimentary teleseminar twice a month from May 24th thru August 23rd. All you have to do is register to attend the free teleseminars you're most interested in. After registration you'll receive an e-mail with call-in information for each teleseminar you register for. We highly encourage you to make the time to join us live on these calls. There's never been a better time for YOU to ramp up your Medical Practice business. If you're like most business owners and…

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Frequently Asked Questions on Credentialing

By: Crissy Spearman So you’ve decided to open your Medical Practice, or perhaps you’re expanding your business to include a new location and more physicians. In all the excitement, paperwork, and planning, one very important thing that you cannot afford to overlook is credentialing. What is Credentialing? In fancy language, credentialing is the process of establishing the qualifications of licensed professionals. In simpler terms, credentialing equates to being able to accept different forms of insurance at your Medical Practice. Insurance companies and healthcare agencies use…

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Patient Newsletters are Easy with These Free Tools

By: Tina Bell Director of Marketing, HealthCARE Express Take a moment and imagine how successful your Medical Practice business would be today if every single one of the patients who has ever walked thru your doors still used your services. It doesn’t take a math major or an accountant to realize your profits would be higher, your word-of-mouth marketing cheaper, and your patient volume higher. Now ask yourself this question, “What am I doing to retain my established patients?” According to the Harvard Business Review, 91% of medical practices don't do anything to retain…

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How to Hire a Billing Team

By: Candice Smith Your billing staff can make or break the cash flow and revenue of your facilities. So it probably goes without saying that hiring the right people for your billing team is very important. There are three easy steps I recommend for Medical Practice owners who want to keep their billing in-house. Step 1: Analyze Your Volume Before you know how many billers, coders, and patient account employees you need to hire, you need to know how many patients you are seeing at each of your clinics. Once you have those volumes, you can use these guidelines for determining the number of…

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Top Three Version 5010 Claims Submission Tips

The deadline for the Version 5010 upgrade was January 1, 2012, and the enforcement discretion period for all HIPAA-covered entities to complete their upgrade to the Version 5010 electronic standards ends on June 30, 2012. The Version 5010 transaction standards have different requirements than those of Version 4010 and 4010A. There are a few things to keep in mind for processing your Version 5010 claims, which should help avoid unnecessary rejections: ZIP Code: You need to include a complete 9-digit ZIP code for the billing provider and service facility location. You should work with your…

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Top Mistakes to Avoid in Medical Practice Logo Design

By: Tina Bell Director of Marketing, HealthCARE Express So you’ve decided to open your first Medical Practice, or perhaps you’re rebranding after 10 years. Either way, you’re now asking yourself one important question. “What should my logo look like?” After all, designing a logo is one of the most fun parts of creating your marketing plan. Unfortunately, many Medical Practice owners with the best of intentions find themselves making big mistakes in the logo design process. What can you do to make sure you’re not one of them? Mistake #1: Not Knowing Your…

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Are You Effectively Converting Your Accounts Receivable into Cash?

By: Candice Smith Director, HealthCARE Express Billing Converting your accounts receivable into cash is a critical process in the development of healthy cash flow in any business. The business you run, however, makes things a bit more complicated. Why? Let’s see… In the Medical Practice setting, your patients come into your clinic to be seen by a provider. Your billing staff then submits a claim to the patient’s insurance carrier. After payment is rendered by the insurance, you still must collect what is due under the “patient’s responsibility”(i.e.

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How to Monitor Conversations About Your Medical Practice Online

By: Tina Bell Director of Marketing, HealthCARE Express Good or bad, people like to talk. Before the internet, talking and complaining about a company often fell on deaf ears. Now, "talking" has turned to texting and typing about things on-line - and those things have a way of sticking around for a LONG LONG TIME. You should be monitoring these online conversations to make sure your Medical Practice's reputation isn't at risk. More importantly, you should be using these conversations and listening to them to find out how to improve your business. Below are a few ways you can monitor online…

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Cultivating & Growing Physician Referrals to Your Medical Practice

By: Tina Bell A recent survey by the Clinic for Studying Health Clinic Change found that “when selecting new primary care physicians, half of all consumers relied on word-of-mouth recommendations from friends and relatives, but many also used doctor recommendations (38%) and health plan information (35%), and nearly two in five used multiple information sources when choosing a primary care physician.” How does this apply to the Medical Practice setting? Relationships with primary care physicians (PCP) can be a really great referral source for your business, especially after hours…

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OSHA Training & Your Medical Practice

By: Nila Smith If you are new to the Medical Practice industry, you may not be aware there are several trainings your staff is recommended or required by law to complete prior to working in a clinical setting. One of these training is OSHA. OSHA is the common acronym used to describe the Occupational Safety and Health Administration, a government body that sets standards for the safety and health of workers. Many OSHA standards explicitly require you to train your employees in the safety and health aspects of their jobs. In the Medical Practice setting, your staff should be trained on: &bull…

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