Five Steps to Resolving Employee Issues

By: Pam Reynolds COO, HealthCARE Express They were the best of times. They were the worst of times. As you look back over the seasons of your business, you probably find yourself thinking, “Wow, I can’t believe what a great staff I have right now. They all work together as a team. They make my job so easy.” Then, two months later, in midst of your third intervention with a troubled team member in less than a week you think, “Wow, I have 18 people working for me and 16 of them are either miserable or creating problems for everyone else. They are killing me.&rdquo…


Creating a Culture of Success

Creating a Culture of Success Not creating a culture of success in your medical practice can be debilitating. It tells people how to do their work. It takes its signals from leaders. It underlies motivation, morale, creativity, and marketplace success. It is your clinic’s culture? If you have a strong culture, you will realize your team members are always doing the right thing – because they will always be acting in the best interest of the company if they have bought into and adopted the culture you’ve created. A very detrimental thing you can do for your clinic is not…


How to tell what you are committed to

The results we achieve in our Business are a direct result of what we are committed to. I have one of the people I coach who spends a lot of time struggling with his relationship with his team members. "They are difficult to get along with and so I end up spending an inordinate amount of time taking care of problems." When I asked him why he is so committed to struggling with team members he said he is not committed to it. I paused and so did he and then it dawned on him and he said he would get back to me. He e-mailed me two days later and said that he had discovered that he was spending…


Top 5 Reasons Medical Practices Fail

Let’s face it – talking about statistics can be boring, especially when you’re on the losing end of the statistic. But sometimes statistics can be fun, particularly when they show positive growth and change. As an Medical Practice owner, provider, or employee, you are part of an exciting statistic. Did you realize there are over 8,000 Medical Practices across the United States, and that number continues to grow each year? The growth is spurred by demand from customers nationwide to have quick, same day, affordable service in all areas of their life. It is spurred by family…


Podcast: Marketing Your Medical Practice Start-Up

In today's podcast the owners of HealthCARE Express share with you lessons and tips for creating your Medical Practice medical clinic marketing plan. While today's podcast is designed for the start-up clinic marketing, lessons for Medical Practice and healthcare marketers of all levels can be found in the message.


Industry Secrets to Pre-Booking Flu Vaccines

By: Tracy Atwood Staff Reporter, MPS Achooo! is probably a sound you are hearing a lot of at your Medical Practice now. Although you probably started giving flu vaccines several months ago, it’s already time to start planning for the 2011 cold and flu season. When to Order Your Flu Vaccine If you’re new to running an Medical Practice, you may not be aware that ordering flu vaccines should happen almost a year in advance. “You should contact your supplier about pre-booking your flu vaccine as soon as you receive your current vaccine,” said Tracy Atwood, former Henry…


Tips for Securing Your Loan

Whether you are starting a new medical practice or expanding an existing one, understanding the financial piece of the puzzle can be a challenge. It is one of the most important challenges you will face, but the good news is, you can make it easy. The need for start-up and ongoing capital is vital to the success of practice. Step 1: Relationship Building Relationship building is the first step towards securing your capital. As with any relationship, you should not just jump at the first person who wants to be your friend. That means you should not limit yourself to just one bank when…


Setting Your Business Goals & Making them Work

By: Tim Reynolds, M.D. Managing Partner, With the new year well underway, you need to make sure you have a plan for this year's business goals. A good place to start is by evaluating last years goals. Then set a plan in place to help you reach your this years business goals. The trick to truly being able to look back at the end of last year and say you accomplished what you set out to accomplish in your medical practice is to take your business goals and turn them into daily Business Value Task Lists. If you can find a way to do that, then you can accomplish all of your goals. Some of the…


Marketing for Cold & Flu Season

By: Tina Bell Director of Marketing, HealthCARE Express Sneezes, runny noses, water eyes, and long waiting times at primary care doctor’s offices, make your Medical Practice a great place for people to turn to during cold and flu season. With shorter waiting times and same-day service, Medical Practices can be a blessing to those who are ill. But they are only a blessing if people know about them. To help increase the number of patients to your Clinic during cold and flu season, you must have a great marketing campaign in place. Your marketing should include a mix of traditional…


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